BECOMING A MEMBER

Q: How do I become a member of Ballarat Business Women?

Under ‘Membership’ on the website menu bar, you can select from four membership package options. There’s Individual Membership for a low $55 per year, plus three Corporate Membership options: Bronze, Silver and Gold.

Q: What do I get as an Individual Member?

You’ll enjoy an exclusive members-only $25 for luncheon tickets; saving you $10 off the non-member price. You’ll have the opportunity to submit your professional business listing to our Members Directory on our website. Plus, a welcome highlight of your directory listing in our regular e-newsletters to our 500+ subscribers and via our social media to 1000+ followers.

In addition, at our luncheon events, you’ll have the opportunity to present a member’s Marketing Minute, to put your promotional material on our member’s Trade Table, and to sponsor the business card draw with a gift, valued at $10 or more.

Q: What do I get with a Corporate Membership?

In addition to receiving all the great benefits of Individual Membership, you’ll receive ‘Corporate Member’ recognition with your logo and website link on every email newsletter sent to our subscribers at least twice a month, plus acknowledgement on our website’s About page.

Furthermore, as a Corporate Member you may distribute your company’s marketing material to attendees at luncheon events by placing material on all luncheon tables. You’ll have the opportunity to promote your business information or activities via our social media and newsletter on a rotational basis, at the discretion of the Board.

Q: What’s the main advantage of a Corporate Membership over an Individual membership?

In short, our Corporate Member packages pre-pay luncheon tickets for the coming year, whereas Individual Members must purchase luncheon tickets every month. If you attend every BBW luncheon, then a Bronze Corporate Membership which covers a year’s luncheon tickets for ONE person at each lunch, with added promotional benefits may be ideal. Silver Corporate Membership covers a year’s luncheon tickets for TWO people per lunch, and Gold Corporate Membership covers a year’s luncheon tickets for THREE people per lunch.

MEMBER QUESTIONS

Q: What is a member’s Trade Table?

A Trade Table will be available at each luncheon event, exclusively for all Individual and Corporate Members to place business cards and other appropriate promotional materials.

If you can’t find the Trade Table at the luncheon, please ask a Board member or welcome team member for assistance. Be sure to collect your remaining marketing material at the end of the event. Any material left will be placed in recycling bins.

Q: What is a member’s Marketing Minute?

A Marketing Minute is an exclusive opportunity for Individual and Corporate Members to stand up and share your business or latest business promotion with our luncheon attendees.

The number of available Marketing Minutes per luncheon event is limited, at the discretion of the Board. To book your Marketing Minute, please contact our Board Chair, Margi Cousins, on info@ballaratbusinesswomen.net.au or phone 0418 624 500.

Q: I would like to invite a guest to accompany me to an event. How do I arrange a ticket for them?

The best way would be to email your invited guest the specific website link to the event so they can establish a free account and purchase their own ticket. Non-member tickets are $35pp.

We discourage members from buying non-members discounted luncheon tickets. As a not-for-profit organisation, run by a volunteer Board, our existence is only possible by selling memberships and reserving member benefits for our members.

Q: As a Corporate Member, why am I still required to book my seat(s) at each luncheon?

Because we must let our caterers know you’re attending. Reducing food and energy waste helps the environment. When we book a meal for you and you don’t show up, that meal is wasted along with the energy to prepare it, therefore we appreciate you letting us know beforehand that you’re coming.

Q: As a Corporate member, can I send someone in my place if I can’t make it to a luncheon?

Absolutely! Simply book the luncheon seat and send them along in your place. We will have blank name tags available for your stand-in guest to fill out when they arrive at the event. Also, different members from your company may attend each time. As mentioned above, registration of your nominated attendee(s) for each luncheon is required for catering purposes.

Q: I registered and paid for a luncheon ticket but didn’t attend. May I request a refund or transfer the payment to the next luncheon?

Unfortunately, because a meal was ordered and paid for – for you to attend that particular luncheon event – we’re unable to refund or transfer your payment.

That said, if you can’t make it, you’re welcome to send someone else to attend in your place and use your ticket. Please email the name of your stand-in guest to our event organisers – info@ballaratbusinesswomen.net.au – so we can arrange a nametag or simply tell our welcome team on the day.

Q: I can’t book online for an event. What’s happened?

Unfortunately, this generally means that the cut-off time for the event registration has passed. We set this time to automatically cut off at 5PM two days before the event. This is important because we need time to collate the bookings and advise our caterers of the number of attendees ahead of the event.

Q: I missed the online registration cut-off to buy a ticket for tomorrow’s event. Why can’t I turn up and pay cash on the day?

We have a couple of good reasons for this. First, the caterers for our luncheon events require firm numbers of attendees the day before the event to prepare enough food to feed everyone and keep us all happy.

Second, we’re a not-for-profit organisation run by volunteers, therefore we prefer all payments to be made electronically. This helps us track all registrations and transactions made.

Unfortunately, handling money on the day of the event puts a strain on our volunteer time; to manually process your receipt and to physically take the cash to the bank to deposit into our bank account. Thanks to technology, we no longer need to do this.

Q: I need to transfer a payment to Ballarat Business Women. What are the correct bank account details?

Please be sure to use your Order ID Number as the reference information to help us process your transaction. If you don’t have an Order Number for some reason, simply enter your name instead.

Please make your payment to our Bendigo Bank account using the following details:

Account Name: Ballarat Business Women
BSB: 633-000
Account Number: 142 463 082

CREATING AN ACCOUNT

Q: How do I register for an account with Ballarat Business Women?

It’s easy! Simply click here and register your details. Be sure to record your username and password for accessing your secure account in the future.

Q: Why do I need an account for the Ballarat Business Women’s website?

You don’t need a BBW account if you’re just browsing our website. However, creating an account automatically subscribes you to our regular e-newsletter and allows you to purchase event tickets easily.

For financial Individual Members, your account allows you to receive discounted event tickets when you log in with an active membership. Plus, your account records your purchase history for business accounting purposes. It also pre-fills your contact details for you to enjoy a faster checkout experience.

Q: I’ve tried to register for an account, but the website won’t let me save my password. Why is that and what can I do?

For online transactions, website security is extremely important. There is a password ‘strength filter’ on the website, so the password you create needs to be strong. This may seem inconvenient; however, it is necessary to ensure the safety and security of everyone’s information. Please create a strong password and record it somewhere safe so you have it available for the next time you need to log in.

Q: I’ve lost my log in details to my BBW account. How do I fix this?

At the Login page, simply enter the email address you used to create your account, leave the Password blank, and click on the ‘Lost your password?’ link. This will automatically and immediately send a password reset link to your email address. Open that email and follow the instructions.

If, for some reason, you don’t receive the password reset email, please check your spam/junk folder. Your email system may be filtering this type of email as ‘junk’.

Q: Why can’t I see the discounted price for my luncheon ticket?

You’ll only see the discounted members price for luncheon tickets when you actively log in to your BBW account and when you hold a financial membership. Log in to your account here.

Q: I have an account but I’m having trouble seeing new events or discounted prices on the BBW website. How do I fix this?

First, we recommend you refresh your web browser. This will ensure that you’ll see the most up-to-date version of the website pages. For PC/Windows computers select the control (Ctrl) and F5 button at the same time. Or, if you’re using an Apple Mac, select Apple and ‘R’ or Command and ‘R’. After that, you’ll need to make sure you’re still logged in to your account. You may need to log in again.

If you continue to have problems, please email the details of your issue to support@inkdigital.com.au so they can help you.

MORE QUESTIONS…

Q: What is a ‘business woman’ as defined by Ballarat Business Women? Who can join BBW?

The Ballarat Business Women’s network connects like-minded women who operate a business or serve in a business in the Ballarat region. We also welcome professional women working in the Ballarat region to attend our events and join our network.

Q: The website doesn’t seem to be working properly. Is there a contact for website support?

Yes, there is. Please email the details of your issue to support@inkdigital.com.au so they can help you.